THOMAS C. GLEASON

Résumé

OBJECTIVE 

A technology management position in an academic computing or commercial network environment with possible additional responsibilities in course design, training, or technical writing

SUMMARY OF QUALIFICATIONS 

• 22 years microcomputer and peripheral experience in desktop and client/server environments

• Experience in faculty technology support and training

• 3 years experience instructing degree required basic microcomputer and application courses

• Experienced in large rollouts, upgrades, and Pentium class component assembly and testing

• Excellent oral, written, interpersonal, publication and documentation skills

• Experienced staff supervisor, coordinator, mentor, development facilitator and scheduler

• Generalist with excellent design and diagnostic skills and challenged by technological advancements

• Self-motivated learner, work independently and/or in participatory team environments

• Experienced graphic artist, ergonomic GUI designer (enterprise-wide), and Web/Web art designer

• Web Design/Development and familiar with HTML, DHTML and JavaScripting

PROFESSIONAL EXPERIENCE

Hardware and Software

• Network administrator for Novell Netware servers

• WebCT server administrator and faculty course design support

• Familiar with all aspects of computers and all peripherals in networked computer labs/offices

• Responsible for large-scale rollouts and hardware/software upgrades

• Account creation and PC Network/NIC installation and configuration

• Experienced troubleshooter with desktop hardware and software problems

• Familiar with laser, ink jet, dot matrix printers, plotters, scanners, and print servers

• Experienced in MS Office, MS FrontPage, PageMaker, IE 7, Firefox, Adobe PhotoShop, Paint Shop Pro, FTP, Telnet and many more applications

• Designed and managed open access student microcomputer labs on five campuses

• Evaluated, specified, purchased, and implemented instructional multimedia classroom solutions

• Webmaster volunteer for 1-114th Infantry, Bravo Company NJNG, deployed to Mid-East (2003-2007)

• Webmaster volunteer for B.P.O.Elks Lodge #2534. Manasquan, NJ (2005-2007)

Supervision and Administrative 

• Supervisor for professional employees, large student lab staffs, and graduate interns

• Proposed and implemented annual budgets for hardware, software, consumables, and operations

• Justified requests for new positions and described positions

• Coordinated and scheduled in-house and outside contractors and service providers

• Consulted and coordinated with department heads, faculty, and student organizations

Instruction and Training 

• Instructed entry-level microcomputer courses required by various degree programs

• Designed and facilitated staff development and community workshops

• Planned, scheduled, and hosted new technology demonstrations for faculty evaluation

• Hosted technology open houses for community, business, and political leaders

EMPLOYMENT HISTORY

EDUCATION

SCHOLASTIC HONORS  

• Elected to Phi Kappa Phi (senior academic honor society), Texas Tech University 

• Phi Eta Sigma (freshman academic honor society), Texas Tech University

• Dean's List, Texas Tech University

• Memorial Art Scholarship, Texas Tech University

• Texas State Tuition Scholarships

• Cum Laude Graduate, Texas Tech University, 1981 

HONORS 

• The National Dean's List 

• The Who's Who of American Business Leaders

• Marquis Who's Who in Science and Engineering 

• Dictionary of International Biography 

MEMBER

• American MENSA

• B.P.O.E. Elks Lodge #2534, Manasquan, NJ

PERSONAL

• Dual United States of America (USA) and Republic of Ireland (ROI) Citizenship

REFERENCES  

Available on request

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